FAQS

We are a fully integrated manufacturer encompassing R&D, design, precision manufacturing, and global marketing. Our headquarters and modern production base are located in Foshan, Guangdong—the aluminum capital of China. We have been deeply rooted in the industry since 2014, and global clients are always welcome to visit our factory.

We specialize in three core categories: premium system windows & doors (thermal break casement/panoramic windows), heavy-duty sliding systems, and bespoke sunrooms (solariums). We are dedicated to providing one-stop architectural glazing solutions for luxury villas, high-end residences, and commercial projects.

Hamus is driven by technological innovation. We currently hold over 20 national patents covering product aesthetics, unique drainage structures, and practical physical performance. Our system windows deliver top-tier international standards in airtightness, watertightness, wind-load resistance, soundproofing, and thermal insulation (excellent U-value/K-value performance).

Yes, we offer 100% bespoke customization. Backed by our robust R&D and design teams, we can customize products based on your architectural blueprints, local climate conditions, and wind-load requirements. Customization includes dimensions, colors (RAL chart), and glass configurations (double/triple glazing, Low-E, laminated, etc.).

To flexibly support different projects, we do not enforce a strict MOQ. Whether it is a custom luxury villa project, a sample order, or a large-scale commercial procurement, we provide full support. However, please note that order volume often affects shipping cost-efficiency.

Typically, the lead time is 25 to 35 days after we receive the deposit and obtain your final approval on the shop drawings. For large-scale project bulk orders or highly complex custom designs (such as special curved structures or oversized glass sunrooms), the lead time will be adjusted accordingly based on fabrication difficulty.

We enforce strict export packaging standards. Products are fully wrapped with EPE foam on all edges, wrapped in thick bubble wrap, and secured inside fully enclosed, fumigation-free plywood crates. This robust packaging eliminates risks of compression or collision during ocean freight and container handling, ensuring 100% intact delivery.

Our products are exported to North America, Europe, Australia, the Middle East, and Southeast Asia. Our R&D team is well-versed in global building codes and can match aluminum wall thickness, hardware systems, and glass ratings to meet your target market requirements (e.g., North American NFRC/AAMA, Australian AS2047, or European CE standards).

Hardware is the heart of any system window. Hamus partners with top-tier global and industry-leading brands, such as HOPPE (Germany), G-U (Germany), SIEGENIA (Germany), and premium domestic brands. High-end hardware ensures our products offer smooth operation over hundreds of thousands of cycles, long-term durability, and anti-theft security.